Privacy Policy

Effective Date: October 10, 2026

Updated Date: October 18, 2026

Platinum Learning CE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, how long we retain it, and what choices may be available to you.

This policy applies when you visit https://platinumlearningce.org/, create an account, purchase or access continuing education courses, complete coursework, or receive a certificate through our services.

1. Information We Collect

We may collect the following types of information when you use our website and services.

Personal and Account Information

This may include:

• Full name
• Email address and contact details
• Username and account information
• Information submitted through contact forms or customer support
• Other details you provide when using our services

Professional License and Course Information

To provide continuing education services and manage course completion, we may collect:

• Professional license type, including RN, LVN, LPT, or APRN
• Professional license number, where required
• Course enrollment and completion records
• Assessment and quiz results, where applicable
• Certificate details, issue dates, and related records

Please ensure that the information you provide is accurate and up to date.

Payment and Billing Information

When you purchase a course or certificate, we may collect transaction details such as purchase amount, payment status, transaction ID, billing information, and refund records.

We use Stripe to process payments. You may be asked to enter your payment card details during checkout. Payment information is handled according to the payment provider’s processing arrangements and applicable security practices.

The payment information available to us may depend on how checkout is configured. Please review Stripe’s privacy policy for further information about its handling of payment data.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and operating system
• Device information
• Pages visited and website interactions
• Referral source
• Cookie or similar technology identifiers
• Website performance and security information

The information collected depends on the website features and technologies in use.

2. How We Use Your Information

We may use your information to:

• Create and manage your account.
• Provide access to courses and learning materials.
• Process payments, purchases, and refunds.
• Track course progress and completion.
• Manage assessments and issue certificates.
• Maintain course and certificate records.
• Provide customer support.
• Send account, payment, course, and certificate notifications.
• Send promotional communications where permitted.
• Improve our website and services.
• Protect our website against fraud, misuse, and unauthorized access.
• Meet applicable legal, regulatory, accounting, and recordkeeping obligations.
• Respond to lawful requests from authorized authorities.

We use personal information for purposes reasonably related to the services you request and as otherwise permitted by applicable law.

3. Payment Processing

Platinum Learning CE uses Stripe to process payments for courses, certificates, and other services offered through our website.

During checkout, you may provide payment card details and related billing information. These details are processed according to the payment integration and Stripe’s applicable terms and privacy practices.

We may receive transaction confirmations, payment status, billing details, refund information, and transaction identifiers needed to manage your purchase.

For more information about how Stripe handles personal information, please review Stripe’s privacy policy at https://stripe.com/privacy.

4. Cookies, Analytics, and Advertising

At the time of this policy’s latest update, Platinum Learning CE does not currently use Google Analytics, Google Ads tracking, or Meta Pixel for website analytics or advertising measurement.

We may introduce these tools in the future to understand website usage and measure marketing performance. If we do, we will update this policy as needed and provide any notices, consent options, or privacy choices required by applicable law.

You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We may share personal information with the following categories of recipients when necessary for the purposes described in this policy:

Payment Providers

We share relevant information with Stripe to process payments, manage transactions, and handle refunds or payment disputes.

Website and Technology Providers

We may share information with hosting providers, website administrators, membership systems, learning management systems, and other service providers that help us operate our website and deliver courses.

Licensing Boards and Authorized Organizations

Where required, authorized, or otherwise permitted, we may provide relevant course completion or certificate information to licensing boards, accreditation organizations, or other authorized entities.

Professional Advisers and Authorities

We may disclose information to legal, accounting, or other professional advisers, or to government authorities, where necessary to meet legal obligations, resolve disputes, protect our rights, or respond to lawful requests.

Business Transfers

Personal information may be transferred as part of a merger, acquisition, restructuring, or sale of relevant business assets, subject to applicable law.

We do not sell personal information in exchange for money. If our future analytics or advertising activities involve disclosures that are treated as a sale or sharing under applicable law, we will provide required notices and choices.

6. Your Privacy Rights and Choices

Your privacy rights depend on your location, the type of information involved, and the laws that apply to our business.

Where applicable, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Opt out of certain sales or sharing of personal information.
• Withdraw consent where processing is based on consent.
• Appeal certain privacy request decisions where required by law.

Some requests may be subject to identity verification, legal exceptions, or recordkeeping requirements.

How to Submit a Privacy Request

To ask a privacy question or submit a request, contact us using the details below:

Email: support@platinumlearningce.org
Phone: 424-347-0362

Please describe your request clearly. We may need to verify your identity before responding to certain requests.

Promotional Emails

You may opt out of promotional emails by following the unsubscribe instructions included in the message.

Even if you opt out of promotional emails, we may still send essential communications related to your account, purchases, course access, security, or certificates.

California Privacy Rights

California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), provide certain rights to eligible consumers and impose obligations on businesses that meet applicable legal criteria.

The applicability of these laws depends on the business and its data practices. Where applicable, we will provide the privacy notices, rights, and request procedures required by law.

California residents may contact us using the information above to ask questions about their privacy rights or submit a request.

7. Course Access and Certificate Validity

Certificates issued through Platinum Learning CE have a two-year validity period, subject to the dates and terms stated on the certificate.

Learners should keep their certificates in their records for four years after completing the course.

The certificate’s two-year validity period is separate from the four-year recordkeeping instruction. Keeping a certificate record does not extend the certificate’s validity.

We retain course and certificate records for as long as reasonably necessary to provide our services, manage course completion and certificate records, respond to inquiries, and meet applicable legal or regulatory obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate records, resolve disputes, prevent fraud, and meet applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information:

• Account information: Retained as needed to manage your account and provide our services.
• Course and certificate records: Retained in line with our recordkeeping needs, including the four-year certificate record period described above.
• Payment records: Retained as needed for accounting, refunds, transaction disputes, fraud prevention, and legal obligations.
• Customer support communications: Retained as needed to respond to inquiries and maintain appropriate business records.
• Technical information: Retained as needed for website operation, security, and troubleshooting.

Where appropriate, we may delete or de-identify personal information when it is no longer reasonably necessary, subject to applicable legal and recordkeeping requirements.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential. If you believe your account has been accessed without authorization, please contact us promptly.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or external resources.

We do not control the privacy practices of third-party websites. When you access an external service, its own terms and privacy policy apply.

We encourage you to review the relevant privacy policies before providing personal information to third parties.

11. Children’s Privacy

Our services are intended for adults seeking professional continuing education and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically to stay informed about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Platinum Learning CE
Website: https://platinumlearningce.org/
Email: support@platinumlearningce.org
Phone: 424-347-0362

We will review and respond to privacy inquiries in accordance with applicable law.